Weatherproof Changing Robe & Accessories Warranty Policy

 

Your Two Bare Feet Weatherproof Changing Robe is supported with a warranty on both manufacture and material defects for 90 Days from date of purchase. This means that Two Bare Feet will, at our discretion, replace any Two Bare Feet Weatherproof Changing Robe that we deem to feature defects in materials through acceptable wear and tear circumstances. No other warranty is expressed or implied.

If you have a Weatherproof Changing Robe that you believe may have a warranty issue, please first contact sales@twobarefeet.co.uk before returning it to us. Include a few pictures and a brief description of the problem you are having with your Weatherproof Changing Robe and make sure to include your original order number to help speed up the process. This is the quickest way to resolve any issue you may have.

 

The warranty covers:

• - 90 Day warranty on weatherproof changing robe manufacturing and material defects
• - 45 Day warranty on weatherproof changing mat manufacturing and material defects
• - 45 Day warranty on weatherproof tote bag manufacturing and material defects

 

The warranty does not cover:

• - Items that have been washed or dried in a washing machine or tumble dryer. Only use fresh water to rinse your Weatherproof Changing Robe and hang it to air dry in a natural environment.
• - Normal wear and tear, including scratches and fading
• - Damage caused by anything other than defects in materials or workmanship.
• - Damage caused by neglect, abuse or improper maintenance
• - Damage caused by customer-performed repairs or alterations
• - Use in teaching, rental, commercial or instructional programs or activities.
• - Damage caused by failure to follow the care instructions, including improper handling or storage.
• - Items that have been sold as 2nd hand or have been sold as a 2nd hand (as it has been sold as a product with existing defects) and not bought directly from Two Bare Feet.

 

Two Bare Feet retain the right to define acceptable wear and tear circumstances, but as a guideline this will require the customer to follow care instructions and to take all reasonable precautions to maintain the Weatherproof Changing Robe & Accessories.

Two Bare Feet will not repair or replace items that have clear physical stress such as rips and tears, or where there is clear evidence of inadequate care, poor fit, treatment or deliberate misuse of the product.