Delivery Information

- We deliver to all UK locations.

- We are unable to offer international shipping (including EU countries) or Click & Collect services at the moment.

- You will receive an SMS message from our couriers which will allow you to track your delivery.

- If your order contains multiple oversized items, these may be sent in separate parcels.

- In the unlikely event that external factors outside of our control result in unexpected delays, delivery charges will not be refunded.

- If you require your order by a certain date, we recommend using a Next Day or Express Delivery service to avoid disappointment.

 

Same Day Dispatch

- We will dispatch all orders the same day if placed before 3pm for ‘Standard’ delivery services and 2:30pm for our ‘Express’ and ‘Next Working Day’ delivery services.

- Orders placed after these cut-off times will be dispatched the following working day (Monday – Friday).

- Saturdays, Sundays and Bank Holidays and not considered as working days.

 

Free Delivery: Orders Over £70

- This is available to all UK locations (Excluding Non-Mainland areas, Northern Ireland and Scottish Highlands.

 

Standard Delivery (2-3 Working days): £3.99

- Available to all UK locations (Excluding oversized orders to Non-Mainland areas, Northern Ireland and Scottish Highlands.

- Please allow additional delivery days (Up to 2 working days) for orders to Non-Mainland areas, northern Ireland and Scottish Highlands.

- Orders must be placed before 2:30pm to be dispatched on the same working day.

- Saturdays, Sundays and Bank Holidays and not considered as working days.

 

Express Delivery (1-2 Working Days): £7.99

- This is available to all UK locations (Excluding oversized orders to Non-Mainland areas, Northern Ireland and Scottish Highlands).

- Orders must be placed before 2:30pm to be dispatched on the same working day.

- Saturdays, Sundays and Bank Holidays and not considered as working days.

- This is a signed for service so someone must be home to receive the order.

 

Next Working day Delivery: £9.99

- This is available to all UK Mainland locations only (Excluding Northern Ireland and Scottish Highlands).

- This is not available for any Surfboards, 2 Piece SUP paddles or Kayak Paddle Conversions, individually as well as in packages.

- Orders must be placed before 2:30pm to be dispatched on the same working day.

- Saturdays, Sundays and Bank Holidays and not considered as working days.

- This is a signed for service so someone must be home to receive the order.

 

Surcharge Area Delivery (2-5 Working days)

Surcharge Areas: Channel Islands, Scottish Highlands, Scottish Islands, Isle of Man, Isle of Wight, Scilly Isles & Northern Ireland.

- Delivery options may not be available on our full range of products. This is due to higher shipping costs levied by the carriers on oversized orders. Products excluded are all Surfboards, 2 Piece SUP Paddles and some large orders.

- Some orders may require additional payment depending on your area. You will be notified at checkout stage and contacted after placing your order.

 

Tracking Your Delivery

- Sign up for a Two Bare Feet account before placing your order.

- Once your order has been dispatched, log into your account to find your tracking numbers.

- For orders over £140 in value, email [email protected] and your tracking number will be shared with you.

- You will receive an SMS message from the courier which will allow you to track your delivery.

 

Important Delivery information

- If you request an item to be left without a signature or in a safe place, you assume responsibility for any loss or damage to the package.

- Please report suspected missing deliveries as soon as possible by emailing [email protected] so investigations can be launched.

- Should your delivery go missing, please allow up to 10 working days before a replacement can be issued to allow for investigations to be completed.

- If for any reason there is a delay in dispatching your order, you will be contacted.