Customer Service

We are a small but dedicated team here to help you with pre-sales and after sales advice by phone, email and various social media channels. We are also able to process orders over the phone if you prefer to pay for orders over the phone.

Have an issue with one of our products or delivery services, or just want product advice to help you to make a purchase? - We are here to help!


Hours of Service

Our customer service office hours are currently from Monday to Friday, 9am to 5pm. We also have limited availability during weekends to respond to customer emails. We aim to respond to all emails within 24-48hrs from receipt and will respond to all voicemails left within a timely manner.

If you have sent us an email but haven't received a response within the given time frame then please check your spam inbox.


Contact Methods


Phone: +44(0)1803554695


Useful Links

Are you looking for information on our order processes, delivery services, customer accounts, payments or anything else, see the list of useful links below that are sure to help answer your questions: