Delivery Information

If you have any queries regarding delivery please call our Customer Services Team on 01803 554 695 or email sales@twobarefeet.co.uk.

We also offer a Click & Collect service where you can pick up your order in person from our warehouse in Paignton, Devon. See this link for our complete guide to Click and Collect at Two Bare Feet.

UK Mainland Delivery Options

Standard UK Delivery

This is available for all items and the shopping basket will automatically calculate the delivery charge for this service. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. The majority of orders on this service are delivered via Royal Mail, which is a tracked service. Transit time is usually 2 days, inclusive of Saturdays but please allow up to 4 days for delivery.

Orders placed after 4pm with be dispatched on the next working day (excluding Saturdays). Some orders may be dispatched with myHermes, which typically takes between 2-3 days for delivery.

This service is FREE in the UK when your order total (excluding delivery charges) is £70 or more.

Next Working Day UK Delivery

This is available for the majority of items and is a fixed cost of £6.95 no matter how many items you order. We use Interlink and Royal Mail for this service and these are tracked services. Orders placed before 3pm will be dispatched the same day for delivery the next working day (excluding Saturdays).

For orders sent via Interlink, on the day of delivery you will recieve an email / text notifying you of an estimated hour delivery window. Interlink also provide options for rescheduling the delivery or alternative locations should the hour slot not be convenient. We therefore strongly recommend including an email and mobile number should you wish to use tthis delivery service.

  • Orders on this service will be delivered the next working day. This does not include Saturday.
  • This service is only available to UK mainland customers.
  • Orders placed after 3pm on Friday will be shipped on the following Monday (excluding Bank Holidays), for delivery on Tuesday.
  • This service requires someone to sign for the order.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards

Next Working Day Before 12pm UK Delivery

This is available for the majority of items. The shopping basket will automatically calculate the delivery charge for this service. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. We use Interlink for this service and this is a tracked service. Orders placed before 3pm will be dispatched the same day for delivery the next working day (excluding Saturdays) before 12pm (noon).

On the day of delivery you will recieve an email / text notifying you of an estimated hour delivery window. Interlink also provide options for rescheduling the delivery or alternative locations should the hour slot not be convenient. We therefore strongly recommend including an email and mobile number should you wish to use this delivery service.

  • Orders on this service will be delivered the next working day before 12pm. This does not include Saturday.
  • This service is only available to UK mainland customers.
  • Orders placed after 3pm on Friday will be shipped on the following Monday (excluding Bank Holidays), for delivery on Tuesday.
  • This service requires someone to sign for the order.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards

Next Working Day Before 10am UK Delivery

This is available for the majority of items. The shopping basket will automatically calculate the delivery charge for this service. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. We use Interlink for this service and this is a tracked service. Orders placed before 3pm will be dispatched the same day for delivery the next working day (excluding Saturdays) before 10am.

On the day of delivery you will recieve an email / text notifying you of an estimated hour delivery window. Interlink also provide options for rescheduling the delivery or alternative locations should the hour slot not be convenient. We therefore strongly recommend including an email and mobile number should you wish to use this delivery service.

  • Orders on this service will be delivered the next working day before 10am. This does not include Saturday.
  • This service is only available to UK mainland customers.
  • Orders placed after 3pm on Friday will be shipped on the following Monday (excluding Bank Holidays), for delivery on Tuesday.
  • This service requires someone to sign for the order.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards

Saturday Delivery UK

This service is available for the majority of items. The shopping basket will automatically calculate the delivery charge for this service. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. We use Interlink and Royal Mail for this service which are tracked services. Orders placed before 3pm on Friday will be dispatched the same day for delivery on Saturday.

On the day of delivery you will recieve an email / text notifying you of an estimated hour delivery window. Interlink also provide options for rescheduling the delivery or alternative locations should the hour slot not be convenient. We therefore strongly recommend including an email and mobile number should you wish to use the Saturday service.

  • Orders placed before 3pm on Friday with this service selected will be delivered the next day, Saturday.
  • This service is only available to UK mainland customers.
  • Orders placed after 3pm on Friday will not be sent via this service, instead they will be shipped on Monday (excluding Bank Holidays), for delivery on Tuesday.
  • This service requires someone to sign for the order.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards

UK - Channel Isles, Scottish Highlands, Scottish Islands, Isle of Man, Isle of Wight, Northern Ireland, Scilly Isles and Republic of Ireland

Non mainland UK Delivery

This is available for all items and the shopping basket will automatically calculate the delivery charge for this service. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. The majority of orders on this service are delivered via myHermes, which is a tracked service. Transit time is usually 2 days, inclusive of Saturdays but please allow up to 4 days for delivery.

Orders placed after 4pm with be dispatched on the next working day (excluding Saturdays). Some orders may be dispatched with Royal Mail, which typically takes between 2-3 days for delivery.

  • 6ft, 7ft and 8ft surfboards are sent via Parcelforce on a 48 hour courier service. Unfortunately this service is not available to the following UK postcodes: AB30,31,33-38,41-45,51-56,63, DD10, DG1-9, FK1-7, 8 1, 8 2, 9-14,FK17-21, G63 0, 63 9, KA19 8, LD1-6,SY23.1-5,SY24.5,SY25.6,TD1-15 1,TD15 2, HS1-9, IV13-14, IV21-28, IV40-56, KA27, KA28, KW1-3, KW5-17, PA20-49, PA60-78, PA80, PH17-26, PH30-44,49,50, ZE1-3, JE, GY, BT92-94
  • We are unable to ship 6ft, 7ft and 8ft surfboards outside of the UK (this includes Channel Islands)

Non mainland 48 Hour Express UK Delivery

This service is available for the majority of items. The shopping basket will automatically calculate the delivery charge for this service. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. We use Interlink for this service which is a tracked servics. Orders placed before 3pm will be dispatched the same day for delivery in two working days. (excluding Saturdays).

On the day of delivery you will recieve an email / text notifying you of an estimated hour delivery window. Interlink also provide options for rescheduling the delivery or alternative locations should the hour slot not be convenient. We therefore strongly recommend including an email and mobile number should you wish to use this delivery service.

  • Orders on this service will be delivered in two working days. This does not include Saturday.
  • This service is for customers with delivery addresses in the Channel Isles, Scottish Highlands, Isle of Man, Isle of Wight and Northern Ireland.
  • Orders placed after 3pm on Friday will be shipped on the following Monday (excluding Bank Holidays), for delivery on Wednesday
  • This service requires someone to sign for the order.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards

Non mainland Next Working Day UK Delivery

Unfortunately we are unable to offer this service for the following postcodes:

  • AB30-38, AB41-56, FK17-99, G83, HS1-9, IV1-99, KA27-28, KW, PA20-99, PH15-99, PO30-41, IM1-99, TR21-25, ZE1-3

This service is available for the majority of items. The shopping basket will automatically calculate the delivery charge for this service. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. We use Interlink and Royal Mail for this service which are tracked services. Orders placed before 3pm will be dispatched the same day for delivery the next working day (excluding Saturdays).

On the day of delivery you will recieve an email / text notifying you of an estimated hour delivery window. Interlink also provide options for rescheduling the delivery or alternative locations should the hour slot not be convenient. We therefore strongly recommend including an email and mobile number should you wish to use this delivery service.

  • Orders on this service will be delivered the next working day. This does not include Saturday.
  • Orders placed after 3pm on Friday will be shipped on the following Monday (excluding Bank Holidays), for delivery on Tuesday.
  • This service requires someone to sign for the order.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards.

Europe Delivery Options

 

This service is available for the majority of items. The shopping basket will automatically calculate the delivery charge for this service depending on your delivery country. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. We use Interlink / DPD, DHL and Royal Mail for this service which are tracked services. Orders placed before 3pm will be dispatched the same day. For transit times please refer to the table below for your delivery country.

  • Orders on this service will be delivered within the transit times stated below. This does not include Saturdays.
  • Orders placed after 3pm on Friday will be shipped on the following Monday (excluding Bank Holidays).
  • This service requires someone to sign for the order.
  • For larger, abnormally heavy or bulky items we may contact you before dispatch if a shipment cannot be offered.
  • Two Bare Feet are not responsible for any duty or import charges for goods shipped. Please check with the customs in your country regarding any charges that may occur from purchasing goods from overseas.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards

 

Rest of the World Delivery Options

 

This service is available for the majority of items. The shopping basket will automatically calculate the delivery charge for this service depending on your delivery country. You can get a delivery cost estimate at anytime from the "My Cart" link before placing an order. We use Interlink / DPD, DHL and Royal Mail for this service which are tracked services. Orders placed before 3pm will be dispatched the same day. For transit times please refer to the table below for your delivery country.

  • Orders on this service will be delivered within the transit times stated below. This does not include Saturdays.
  • Orders placed after 3pm on Friday will be shipped on the following Monday (excluding Bank Holidays).
  • This service requires someone to sign for the order.
  • For larger, abnormally heavy or bulky items it we may contact you before dispatch if a shipment cannot be offered.
  • Two Bare Feet are not responsible for any duty or import charges for goods shipped. Please check with the customs in your country regarding any charges that may occur from purchasing goods from overseas.
  • Please note this service is not available for 6ft, 7ft and 8ft surfboards

Important Delivery Information for Two Bare Feet Customers

  • All delivery times stated are based on working days, which excludes bank holidays and weekends.
  • 6ft, 7ft and 8ft surfboards are sent via Parcelforce on a 48 hour courier service. Unfortunately this service is not available to the following UK postcodes: AB30,31,33-38,41-45,51-56,63, DD10, DG1-9, FK1-7, 8 1, 8 2, 9-14,FK17-21, G63 0, 63 9, KA19 8, LD1-6,SY23.1-5,SY24.5,SY25.6,TD1-15 1,TD15 2, HS1-9, IV13-14, IV21-28, IV40-56, KA27, KA28, KW1-3, KW5-17, PA20-49, PA60-78, PA80, PH17-26, PH30-44,49,50, ZE1-3, JE, GY, BT92-94
  • We are unable to ship 6ft, 7ft and 8ft surfboards outside of the UK (this includes Channel Islands)
  • On very rare occasions, a delivery take up to 14 days especially during busier periods so orders can only be considered delayed or lost until 15 days after posting. If you require your order by a certain date, we recommend using a guaranteed next day service.
  • For Next Day Delivery services, the order must be placed before 3pm for same day dispatch.
  • Orders placed after 3pm on Friday, at any point over the weekend or on a bank holiday will be dispatched the next working day.
  • Saturday delivery is available for orders placed before 3pm on Friday as long as Saturday Delivery is selected at checkout.
  • If you request that the package is left somewhere without a signature, this will only be done at the discretion of the delivery driver.
  • If you do request an item is left without a signature, you assume responsibility for any loss or damage to the package

If for any reason there is a delay in dispatching your order a Two Bare Feet customer service representative will contact you as soon as possible to inform you of any issues.